Internet Banking Security
While Internet Banking is safe, it is prudent to be alert and aware of the risks involved in it. We at Indian Overseas Bank consider security to be of paramount importance and employ a range of security features like firewall, 128-bit Secure Socket Layer (SSL) encryption, Verisign Digital Certificate, Two levels of authentication (password and pin) for financial transactions.
We would like our customers also to be aware of the risks involved and take appropriate measures to secure their online banking.
Of late, we have heard of fraudsters sending emails to customers of financial institutions. These emails will appear to originate from the financial institutions whereas in reality they will be from fraudsters. The emails contain embedded links to websites designed similar to the websites of the financial institutions and will request the confidential information of the customer like login-id, password, pin, etc. Beware of such fraudulent emails.
Banks will never ask for your password or pin of Internet Banking, ATM, Debit, Credit Cards through email or otherwise. In case you receive an email asking for your security details, do not respond to them. Never click on hyper-links inside the emails. Banks will never send an email asking you to click on a hyper link. If your receive such emails, please forward such email to us at email@example.com This will help us in investigating the fraudsters.
A few precautions you can take:
- Beware of spam emails which may contain a virus or have a link to a fraudulent website designed similar to that of the bank. The intention could be to compromise your confidential data like login-id, password, pin, etc.
- Keep confidential the personal details like login id, password and pin. Change the password and pin on a frequent basis. Do not disclose them even to the employees of the Bank.
- Use a combination of alphabets and numbers for your password.
- Check the accounts regularly.
- Take care of the account print outs. Do not leave them lying around.
- Always log-in and log-out properly. Do not leave the computer unattended when you have logged-in.
- Check the web-site address in the browser. It should be that of the Bank (http://www.iobnet.co.in). This check is very essential as there could be surrogate sites with similar names which can capture the users’ id and password.
- Check if the address begins with https:// after you click the login link.
- Always check the padlock symbol in the status bar at the bottom. This shows that the connection is secure. On clicking this you will be assured that you are connected to the website of Indian Overseas Bank.
- It is advisable not to access Internet Banking from a shared PC (eg. Cyber-Café. You might run the risk of capture of keystrokes (including your login-id and password) by certain programs running in the PC without your knowledge.
- Do cross check your last login information displayed to you immediately after logging in.
- Consider buying personal firewall software for extra precaution.
- Have updated anti-virus / anti-spyware software running in the personal computer.
- Install the latest software updates for the operating system and browser. Be aware of the latest security bulletins issued by the vendors of the software you are using.